Hot Tub Buyers Guide: The Scariest Place to Buy A Hot Tub? A Spa Expo/ Home Show/ Hot Tub Show/ Parking Lot Sale. Here's Why!

Spa Buyer Must Ask Questions

Take your time when buying a hot tub. Shop slowly and take along these 9 questions to get you started:

  1. Do you have a brick & mortar showroom in my local area where I can test soak the models I'm interested in?
  2. How long have you been in business? How long has the manufacturer been in business?
  3. Can you provide references and reviews about your hot tubs?
  4. Do you have energy costs for a 4-6-person hot tub used in our area four-five times a week for 30 minutes at a time (the average use period) that has been certified by an independent testing lab?
  5. What options do you have for water care that's chlorine and bromine free?
  6. What about delivery? Is it driveway drop-off or full service to the exact spot where I want it?
  7. Do you do your own service or is it via a third party? IT TYPICALLY IS A 3rRD PARTY WHICH MEANS THEY MAY NOT BE A CERTIFIED TECHNICIAN OR JUST A RANDOM STRANGER
  8. Can give a copy of the warranty for this hot tub? *** PLEASE FOLKS GET THIS AS YOU ARE DEALING WITH A PROFESSIONAL SALES MASTER MANIPULATOR**
  9. What's your cancellation policy? Can I get a refund of my deposit if I change mind? ** THEY ALWAYS HAVE A BIG LONG CONTRACT MAKE SURE AND READ IT**
  10. Is your delivery crew in house or a subcontracted employee? MAKE THEM SHOW YOU INSURANCE FOLKS THESE ITEMS WEIGH 600lb+ IF SOMEONE GETS HURT THEY WILL COME AFTER YOU. Workmans Comp + General Liability is a MUST!